THE TSB branch on Brook Street in Ilkley is to close on May 27.

TSB has told customers: "We’ve looked carefully at our Ilkley branch at 29 Brook Street, Ilkley, West Yorkshire, LS29 8AE and how it is used, and we’ve taken the decision to close it.

"The way customers bank with us is rapidly evolving with the vast majority of everyday transactions now being done digitally. Over 2.1 million of our customers now choose to bank online, and over 1.3 million use our Mobile Banking App. Even prior to Covid-19 customers were choosing other ways to bank with us, with 50% using services at our cash machines, and 20% using a Post Office. "Over 190,000 customers have been supported through our new online chat service, helping them with queries and other services.

"67% of all our customers are now using mobile, online or telephone banking, and at this branch 82% of our personal and 76% of our business customers, now choose to use another branch or channel instead. We need to make sure our branches meet the current and future needs of our customers, and TSB remains committed to face to face services in branch through a network that covers the whole country. In West Yorkshire we will still have six branches serving 129,825 customers.

"There are a number of other branches you can visit, including Keighley, which is 10.7 miles away from the closing branch. To find the branch most convenient for you, please go to"