RICHARD Dalby has been appointed customer relationship manager for the north with the Enhanced Community Healthcare Options Group (ECHO), which operates Malsis Hall at Glusburn.

Mr Dalby has worked in healthcare since graduating more than 20 years ago.

He was with the NHS in commissioning, provider and strategic roles before moving to the independent sector in 2018. His career has included a number of years as a senior commissioner in mental health and learning disabilities for four clinical commissioning groups. Latterly he was relationship manager with a national mental health/learning disability provider.

Andrew Shelton-Murray, director of ECHO, said: “Richard is an excellent addition to our team. His breadth of experience across both the public and independent sectors will be invaluable to the service.”

Mr Dalby said: “I am very pleased to be joining Andrew and the team at Malsis Hall. My passion is for individually-centred care and co-production and this ethos is reflected by everyone at Malsis Hall.”

Malsis Hall provides recovery and rehabilitation for people with mental health conditions and associated complex needs.