HELEN Taylor Garden Design Ltd, of Ilkley has won a “Best Of Houzz” award for Customer Service for a third year on Houzz®, the leading platform for home renovation and design.

The 20-year-old local garden design business was chosen by the millions of homeowners that comprise the Houzz community from among more than 2.5 million active home building, renovation and design industry professionals.

The Best Of Houzz badge is awarded annually, in three categories: Design, Customer Service and Photography. Design awards honour professionals whose work was the most popular among the Houzz community. Customer Service honours are based on several factors, including a professional’s overall rating on Houzz and client reviews submitted in 2019. Architecture and interior design photographers whose images were most popular are recognised with the Photography award.

A “Best Of Houzz 2020” badge will appear on winners’ profiles as a sign of their commitment to excellence. These badges help homeowners identify popular and top-rated home professionals in every metro area on Houzz.

Helen said: “We are delighted to receive a customer service award for a third year from Houzz. We pride ourselves on our customer service and we are so grateful to our many clients who have taken the time to post excellent reviews not only on Houzz but also Google and Facebook. Whilst most of our work comes from personal recommendation, it is so helpful for potential clients to see positive reviews from local clients on a range of social media platforms. It is important to us that we have an excellent working relationship with our clients and that the whole garden design experience is straightforward, positive and exciting.”

“This year’s Best Of Houzz awards go to an incredibly talented and service-oriented group of home renovation and design professionals, and we’re proud to highlight the winners on the Houzz website and app,” said Inés Cid, Managing Director for Houzz UK. “This award is particularly meaningful as it reflects the sentiment of the millions of homeowners in the Houzz community who are hiring home professionals for their projects across the UK and around the world.”

Helen Taylor Garden Design provides professional garden and landscape design services for domestic and commercial clients as either a Full Service (from the initial meeting to through to completion) or a One Day Sketch Design. Through our sister company, Helen Taylor Plants and Planting, we provide the supply and planting of plants.

The practice, based in Burley in Wharfedale, was established in 1999 by Helen Taylor (Registered Member of the Society of Garden Designers). She runs the business with her husband Ian Campbell (Chartered Member of the Landscape Institute) who joined in 2015.

Project areas are mainly Ilkley, Skipton, Harrogate, North Leeds and York.