WHITE Cross Vets in Guiseley has seen off fierce competition to be named the UK’s “best small veterinary practice.”

The Best UK Vet Awards 2020, organised by VetHelpDirect.com, are based on more than 11,000 genuine pet owner reviews, submitted over the past 12 months. The practice with the highest number of four and five star reviews, over the last year, takes the top spot.

From the 2,500 veterinary practices across the UK reviewed, White Cross Vets in Guiseley, which is part of Independent Vetcare, was voted the “best small practice” and also achieved an overall 5th place ranking.

White Cross Vets has been caring for pets in Guiseley and the surrounding areas since 1937. Customers gave ratings across five categories, including the respect shown to clients’ pets, professionalism, friendliness, cleanliness and value for money.

Susie Samuel, from VetHelpDirect.com, said: “The Best UK Vet Awards, now in their eighth Year, are a fantastic way to illustrate the strength of veterinary care in the UK. The awards are based on real time customer reviews written over the past calendar year and recognise the very best veterinary practitioners.

“For animal owners choosing a vet can be an anxious time, having access to reviews from other owners cuts down that anxiety. A vet who has been positively reviewed a number of times by different owners is clearly trusted and we know this provides peace of mind for new customers. The awards are categorised by geographical region, and also by type of practice and we have been delighted by the diversity of practices reviewed positively by their customers this year.”

Tom Ward, from the Guiseley vets said: “We are extremely grateful to our clients for all their fantastic five star reviews that have cemented our position amongst the top veterinary practices in the country and make us the very best small practice.

“Every pet we look after is special, and it is wonderful to be recognised for our efforts by the people who love them the most – their owners. We have many clients who have been with us for generations and it’s a real privilege that they trust us to do the best for their pets. We are continually investing in our practice, with all the latest technology and equipment, and we provide everything from nail clipping to emergency operations. Our focus is on the quality of care, and we have a highly experienced and caring team who are all very proud to have achieved this accolade.”